Cookie Policy

Cookie Usage Information

This cookie policy explains how we use cookies and similar technologies on our website to enhance your browsing experience and analyse site performance.

Cookies help us provide better services by remembering your preferences and understanding how you interact with our website.

Understanding Cookies

Cookies are small text files stored on your device when you visit websites. They contain information that websites can access during subsequent visits.

Cookies enable websites to remember user preferences, authenticate users, and collect analytics data to improve website functionality and user experience.

Types of Cookies We Use

We categorise our cookies into four main types, each serving different purposes on our website:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled without affecting core functionality.

• • Authentication cookies that keep you logged in during your session
• • Security cookies that prevent fraudulent activity and protect user data
• • Load balancing cookies that distribute traffic efficiently across servers

Functional Cookies

These cookies enhance website functionality and personalise your experience based on your preferences and previous interactions.

• • Language preference cookies that remember your selected language
• • User interface customisation cookies that save your display preferences
• • Form data cookies that temporarily store information during multi-step processes

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, helping us improve content and functionality.

• • Google Analytics cookies that track page views and user journeys
• • Performance monitoring cookies that measure website speed and functionality
• • Heat mapping cookies that show how users interact with page elements

Marketing Cookies

These cookies help us deliver relevant advertising content and measure the effectiveness of our marketing campaigns.

• • Advertising platform cookies that enable targeted advertising based on interests
• • Social media cookies that track sharing activity and social engagement
• • Campaign tracking cookies that measure marketing campaign performance and conversions

How We Use Cookie Information

Cookie data helps us improve our services and provide better user experiences in several ways:

• • Personalising content and recommendations based on your interests and browsing behaviour
• • Improving website performance by identifying and fixing technical issues or slow-loading pages
• • Understanding user preferences to enhance website design and navigation structure
• • Measuring marketing campaign effectiveness to optimise our advertising spend and targeting
• • Providing customer support by understanding user issues and frequently encountered problems
• • Ensuring website security by detecting and preventing malicious activity or unauthorised access

Third-Party Cookies

Some cookies on our website are set by third-party services we integrate with, including analytics providers, advertising platforms, and social media widgets.

Third-party cookies are governed by the respective privacy policies of those organisations, and we encourage you to review their policies.

Your Privacy Rights and Cookie Choices

Depending on your location, you may have specific rights regarding cookie usage and data processing under various privacy laws.

European Union Rights (GDPR)

If you are located in the European Union, you have the following rights regarding cookies and data processing:

• • Right to consent withdrawal — you can withdraw cookie consent at any time
• • Right to data portability — you can request your data in a portable format
• • Right to erasure — you can request deletion of your personal data
• • Right to rectification — you can request correction of inaccurate personal data

California Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act:

• • Right to know what personal information is collected and how it is used
• • Right to delete personal information held by businesses
• • Right to opt-out of the sale of personal information
• • Right to non-discrimination for exercising privacy rights

Brazilian Rights (LGPD)

Brazilian residents have rights under the Lei Geral de Proteção de Dados:

• • Right to confirmation of data processing and access to data
• • Right to correction of incomplete or inaccurate data
• • Right to anonymisation or deletion of unnecessary data
• • Right to data portability to another service provider

Managing Your Cookie Preferences

You have several options for controlling how cookies are used on your device:

Browser Settings

Most web browsers allow you to control cookies through their settings menus:

• • Chrome: Settings > Privacy and Security > Cookies and other site data
• • Firefox: Settings > Privacy & Security > Cookies and Site Data
• • Safari: Preferences > Privacy > Manage Website Data
• • Edge: Settings > Cookies and site permissions > Cookies and site data
• • Opera: Settings > Privacy & security > Cookies and other site data

Cookie Consent Tool

Use our cookie preference centre to selectively enable or disable different types of cookies according to your preferences.

Third-Party Opt-Out

You can opt out of targeted advertising by visiting the Digital Advertising Alliance opt-out page or similar services in your region.

Cookie Duration and Expiration

Cookies have different lifespans depending on their purpose and type:

Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used for essential website functions during your visit.

Persistent Cookies

These cookies remain on your device for a specified period (usually 30 days to 2 years) and remember your preferences across multiple visits.

Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

• • Some website features may not function properly or become inaccessible
• • Your preferences and settings may not be remembered between visits
• • Content personalisation and recommendations may be less relevant
• • We may not be able to provide optimal customer support or troubleshooting

Cookie Policy Updates

We may update this cookie policy periodically to reflect changes in technology, legal requirements, or our business practices.

Significant changes will be communicated through website notifications or direct communication with registered users.

Contact Us About Cookies

If you have questions about our cookie usage or need assistance managing your preferences, please contact us: